This Privacy Policy applies to personal data collected by [Alihisandata] ("we", "us", "our") in connection with the website and services at alihisandata.com.ng.
We care about the privacy of visitors and customers. This Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have regarding your personal data.
3. Data we collect
We may collect the following categories of personal data:
Identity & account data: full name, username, password.
Support data: communications and attachments you send to support.
4. How we collect data
Directly from you: when you register, place an order, submit a form, or contact support.
Automatically: using cookies, server logs, and analytics tools.
From third parties: payment processors, fraud-detection services, and partners.
5. Purpose of processing & legal bases
We use personal data for the following purposes:
To provide and maintain services, process orders and payments, and manage user accounts (contract performance).
To communicate with you about your orders, account and service updates (contract / legitimate interest).
To analyze and improve our services using analytics (legitimate interest).
To prevent fraud and comply with legal obligations (legal compliance).
Where required, we will obtain your consent for marketing communications or other optional processing.
6. Sharing & third parties
We may share personal data with:
Payment processors: e.g., [Paystack / Flutterwave / Stripe]. Payment data is handled by those providers.
Service providers: hosting, email/SMS, customer support, analytics and crash reporting (e.g., [Google Analytics], [Sentry]).
Legal & compliance: law enforcement or regulators when required by law.
Business transfers: in the event of a sale or merger, user data may be transferred subject to notice.
We do not sell personal data. If this changes, we will notify users and update this Policy.
7. Cookies and tracking
We use cookies and similar technologies to operate the site and measure usage. You can manage cookie preferences through your browser settings. Key cookie categories used:
Essential cookies (site functionality)
Analytics cookies (usage measurement)
Advertising/marketing cookies (only if applicable)
List of third-party trackers (replace with actual services used): [Google Analytics], [Facebook Pixel], [Hotjar]
8. Data retention
We retain personal data only as long as necessary for the purposes described and to meet legal obligations. Typical retention examples:
Account information: retained until account deletion + [Y months]
Support messages: [Y months to Z years] depending on case
When data is no longer required, we securely delete or anonymize it.
9. Security
We implement reasonable technical and organizational measures to protect personal data (e.g., HTTPS/TLS in transit, access controls, secure hosting). However, no method of transmission or storage is 100% secure.
10. Your rights
Depending on your jurisdiction, you may have rights to:
Access and obtain a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing
Request portability of your data
To exercise rights contact: [zaharaddinadamu4@gmail.com]. We may need to verify your identity before responding.
11. Children
Our services are not directed to children under [13/16]. We do not knowingly collect personal data from children. If you believe we hold data about a child, contact us and we will take steps to remove it.
12. International transfers
Personal data may be transferred to service providers in other countries. Where applicable, we use appropriate safeguards (e.g., standard contractual clauses) to protect data transfers.
13. Changes to this Policy
We may update this Policy. We will update the Effective date at the top when we make material changes. Continued use of our services after the Effective date constitutes acceptance of the updated Policy.